Sunday, March 11, 2012

Trouble Receiving Calls from Certain People on Google Voice ever since Google+ Circles Integration?

If you have had Trouble Receiving Calls from Certain People on Google Voice ever since Google+ Circles Integration...

Here's the Solution I Found:

So certain people call your Google Voice number and they get:

"The number you've reached is not in service."

Or...

The call ALWAYS goes straight to voicemail, without even ringing the phone.

HERE'S HOW I FIXED IT:

(1)   Within Google Voice "Contacts" tab, Put that person's contact record into a new Group.

(2)   Export Contacts:  Select Only that group.  That Group's contact records will be exported to a file on your computer.

(3)   Delete that person's Contact record completely.

(4)   Wait for that Contact to also disappear from your Android phone's Contacts too, as soon as it auto-syncs.

(5)   Try having that person call you now.  The call should ring in normally now.

(6)   Import that Contacts file back in to your Contacts within Google Voice.  

Calls from that person should still ring in normally.

 

This problem seems to have begun on the same day that Google integrated Google+ Circles in to Google Voice.   Who knows why?

 

 

 

 

 

Posted via email from Google Voice Secrets

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