I went to their office to pay my bill today, and while I was there I
demanded a refund for the Internet service upgrade, called the
"Extreme" package, which we have been paying an extra $24.99 a month
for, for a year!
The normal Internet service is supposed to be "10MBps". But we've
been paying an extra $25 a month, for a year, for "Extreme" which they
claim is "20 MBps" service.
We have actually been consistantly getting 8-10MBps
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